Everything you need to bring customers back.
iReclaimIt does one job and does it completely: capture customers at checkout, send the right campaign at the right time, and show you every dollar that came back.
Capture every customer at checkout.
The hardest part of retention is knowing who your customers are. iReclaimIt gives you four ways to collect emails, so every sale is tied to a real person.
- QR code at the till.
- Print it on a counter card or receipt. Customers scan, sign up in seconds and get their welcome offer straight away.
- Counter tablet.
- Open your signup page on any tablet in kiosk mode. Big fields, one tap to join.
- Staff screen.
- Type the email, the amount and any coupon code on the Record sale screen. New customers are added automatically.
- CSV import.
- Bring your existing customers and their purchase history so at-risk numbers are right from day one.
Campaigns that run on their own.
Five campaigns are switched on the moment you sign up, by email and SMS. Change the offer, the timing and the words, or create your own.
| Campaign | When it sends | Default offer |
|---|---|---|
| Welcome | Right after a customer's first visit | 10% off the second visit |
| We miss you | 30 days without a visit | 15% off |
| Win-back | 60 days without a visit | 20% off |
| Happy birthday | On their birthday | A free birthday treat |
| VIP thank-you | After their 5th visit | $5 off |
Smart timing.
Win-back campaigns step up the longer someone stays away. A customer gone for four months gets your deepest offer, not every email at once.
Never too often.
Set the minimum days between emails per customer. Each campaign sends once per lapse and resets the moment they come back.
Personal by default.
Merge tags add each customer's name, their unique code, the offer and its expiry date. Preview and send yourself a test before going live.
A unique code for every customer.
Every email carries a one-use coupon code. That's how iReclaimIt knows exactly which campaign brought each customer back.
- Codes are easy to read aloud at the till, with no 0/O or 1/I mix-ups.
- Codes expire when you decide and can only be used once.
- A return visit within 14 days of an email counts too, even without the code.
- Shared codes still count when a friend uses them.
See exactly how much came back.
Your dashboard answers the only question that matters: is this making me money?
Revenue reclaimed.
Money from customers who came back after a campaign, for any period you choose.
Still reclaimable.
The yearly spend of customers who stopped coming, times the share you can realistically win back.
Customer health.
Everyone sorted into New, Regulars, At risk and Lapsed, one click from a filtered list.
Return on iReclaimIt.
Reclaimed revenue compared with what you pay us, so you always know it's worth it.
Works with your point of sale.
Send every sale in automatically with a simple REST API, so no one has to type emails at the till. Check a coupon before applying it, and look up any customer's history.
- Record a sale, with or without a coupon.
- Validate a code before giving the discount.
- Fetch a customer's visits, spend and open offers.
POST /api/v1/visits
Authorization: Bearer rk_your_api_key
{
"email": "jane@example.com",
"amount": 42.50,
"coupon_code": "MISSYOU-7KQ2PX",
"consent": true
}
→ 201 Created
{
"reclaimed": true,
"campaign": "We miss you (30 days)",
"customer_visits": 4
}
Made for the places people come back to.
Built to respect every inbox.
Opt-in only.
Customers tick a box to join, and staff confirm consent when adding someone at the till. No consent, no email.
Easy to opt out.
Every email has a one-click unsubscribe link, and customers can reply STOP to any text.
Your data, your call.
Export your full customer list any time, and delete a customer and their history in one click.